it's done correctly. At GritXi, we follow standard coding guidelines. Instead of modifying Odoo's core source code (which breaks during upgrades), we build independent custom modules. This ensures that when you decide to upgrade to a newer version (like Odoo 19), your custom features can be migrated smoothly.

Configuration involves setting up Odoo’s default, out-of-the-box features (like setting tax rates, user roles, or approval matrices) without writing any code. Customization is required when your business has a unique workflow that Odoo doesn't support by default. This involves writing custom Python and XML code to build completely new features or apps.

Yes. If you have purchased a community app or a third-party module that solves 80% of your problem, our developers can customize the remaining 20% by extending its functionality to perfectly fit your specific business logic.

Absolutely. We offer extensive UI/UX tailoring. This includes redesigning your internal dashboards for better visibility, creating custom PDF templates for invoices and purchase orders, and modifying the backend interface to make it easier for your employees to use.

We never provide blind estimates. Our process starts with a detailed "Gap Analysis" where we map your exact requirements against standard Odoo features. We then calculate the development hours required for the missing features (the gap) and provide a fixed-cost proposal with a strict delivery timeline.